For identification by video, you will need a PC or laptop with a camera and microphone or a smartphone or tablet with a reliable internet connection. Identification is performed in a video conference between yourself and one of our trained, professional video agents.
The verification of your identity takes 3 - 5 minutes. All you need is a valid passport or ID document. In some cases, your driver's license may suffice. You will receive step by step information and support from one of our friendly agents. After your identity verification, additional information may be sent by email. You may start your video conference via browser immediately, make an appointment or download a smartphone app (Android and iOS).
identity Video is an audited and certified identification procedure by SRC Security Research & Consulting GmbH, the protection of your data is of our utmost concern. We only use the personal data necessary to comply with legal requirements, and all data is immediately deleted as soon as the identification process is completed regardless of its result.